Posted by Andrew VanderPloeg
I’ve been struggling for a while with a great way to comment on our experience with organizations that think they have communicated a given message really well, but in fact have done a poor job. A common element of that failure has to do with a lack of repetition.
Then today, I went through my daily digest of blogs and came upon this outstanding post by Richard L. Reising at Beyond Relevance. When you can't say it any better...