Radiant WebTools is heading in a new, exciting direction to serve our clients better, and we wanted to reach out to explain the changes.
Since we started this service back in 2002, the needs of churches and ministries have certainly changed! Over the last number of years, two specific observations caught our attention:
- For the majority of our clients, website design and development is a distraction from their calling. Ministries have found it difficult to keep up with ever-changing browser requirements, design standards, security issues, data breaches, and compliance regulations.
- Our happiest clients are the ones that have had Radiant take care of the heavy lifting, while they manage the day-to-day updates. It removes the pressure and frustration of being pulled off mission.
In response to those observations, we’ve made the decision to move away from our traditional, Do-It-Yourself suites (Yellow, Green, Orange, Red, Blue, and Purple) and move to a simplified pricing and service structure that focuses on partnership. Instead of leaving you to do everything yourself, we’ll come alongside you and work as a team!
With that, we’re thrilled to introduce our new plans, created specifically to help you succeed online:
VIP Pro - For medium-to-large-sized ministries and churches.
VIP Pro includes a free, customized theme, training on how to manage your website, two hours of support per month, integrated site search, a massive 2 terabytes of storage, and so much more. You can use your two hours of support for things like website updates, creative assistance, SEO consulting, etc. On top of that, you'll have direct access to a friendly, dedicated Account Manager, with callback phone support for priority issues. The VIP Pro suite also includes support for completely custom websites – for those of you who really want to stand out.
VIP Lite - Need less? Pay less.
If you don't need a completely custom website, or if you're on a tighter budget but still want us to come alongside you, there’s VIP Lite. We'll customize one of our existing Radiant WebTools themes for you and help you set up the templates you need to create your website. Then we'll train you on how to add your own content and maintain the website going forward. We'll also remain alongside you, providing one hour of support each month.
Existing Radiant WebTools users can rest assured: nothing will change for you.
While we are no longer offering our DIY suites for new clients, as long as your account remains in good standing with us, you'll continue at your current rate, with your current suite, for as long as you need it. We won't be removing features or increasing your costs because of the changes we've discussed here.
However, we do hope you might see the value of having a talented team come alongside your ministry to help you out and as such, take advantage of our new package options.
If you have any questions at all about these changes, or if you'd like to explore moving to VIP Pro or VIP Lite, please don’t hesitate to contact us and we’d be happy to help!
Thank you so much for your continued business and trust. You are appreciated as our client and loved as brothers and sisters in Christ.